Kapada Dry Cleaners App
What needed solving
The client needed a dedicated mobile platform to streamline garment care, shoe cleaning, and laundry services across the busy Delhi-NCR region. Managing logistics for free doorstep pick-up, home delivery, and express 4 to 24-hour service options required a seamless, user-friendly digital solution.
How we built it
We built a comprehensive mobile application that allows users to easily schedule online appointments for pick-ups and deliveries. The app features specialized cleaning options for traditional garments, an integrated Digital Wallet for easy top-ups and bill payments, and a 24x7 customer support portal right from the smartphone.
Results that matter
The Kapada App launched successfully, simplifying the customer booking experience and optimizing logistics. The Digital Wallet incentivised repeat business with cashback rewards, and the 24-hour express service option significantly boosted customer satisfaction and retention in the Delhi-NCR area.
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